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Training / PAM Advanced

Training

PAM Advanced

For engineers already running PAM who need to extend and troubleshoot it.

Overview

PAM Advanced

Development, resilience and root cause work. Assumes working knowledge of the core components and moves straight into the parts of the platform teams usually avoid.

Duration12 days
AudienceEngineers with at least six months of hands-on Idira (CyberArk) experience
FormatLive instructor-led · 2 to 8 hours per day · scheduled in your time zone
CommercialPer seat or per corporate batch
Learning outcomes

What you will be able to do

  • Design HA and DR topologies and run a real failover
  • Write and harden CPM plugins and PSM connection components
  • Integrate PTA, SIEM and ITSM into the privileged access flow
  • Diagnose and fix the failures that generate most production tickets
  • Plan and execute a version upgrade with rollback
Day-wise plan

How the programme runs

Each day pairs concepts with hands-on work. Sessions run two to eight hours a day, scheduled in your time zone.

DayFocusTopics
Day 1Architecture at scaleHA, DR, satellite vaults, load balancing, network segmentation, hardening
Day 2DR & recoveryDR vault, PAReplicate, failover and failback runbook, restore tests
Day 3Advanced CPMDual-account rotation, dependencies, service account patterns, plugin framework
Day 4CPM plugin developmentTerminal and web plugins, process files, testing, packaging
Day 5Advanced PSMUniversal connector, custom connection components, AppLocker, recordings at scale
Day 6PSMP & HTML5 deep diveKey management, MFA caching, gateway tuning, troubleshooting
Day 7PTADetections, Kerberos attack indicators, auto-response, tuning noise
Day 8IntegrationsSIEM (Splunk, Sentinel), ServiceNow ticket validation, MFA providers, REST and PACLI
Day 9Troubleshooting clinicLogs, traces, common errors (PSMCE, CPM failures, PVWA auth), escalation packs
Day 10UpgradesPre-checks, sequence, rollback, post-upgrade validation
Day 11Migration conceptsSelf-Hosted to Privilege Cloud: connectors, Secure Tunnel, waves, evidence
Day 12Practical & reviewBreak-fix marathon, plugin submission, Sentry preparation
Syllabus modules

What the programme covers

Custom CPM plugins

Plugin anatomy, process files, prompt files and debugging a rotation that fails silently.

PSM connector development

Building and registering custom connection components for applications with no supported connector.

CCP and application authentication

Central Credential Provider deployment, client certificate authentication and application allow-lists.

HA, DR and vault replication

Cluster design, disaster recovery vaults, replication monitoring and failover testing.

Log analysis and root cause work

Reading vault, CPM, PVWA and PSM logs to find the actual cause rather than the symptom.

Sentry exam preparation

Structured revision against the exam objectives, with practice scenarios.

Practical details

Who, what you need, and how it is assessed

Who should attend

  • Administrators running a live deployment
  • Engineers who own upgrades and integrations
  • Consultants delivering PAM for clients
  • Sentry candidates

Prerequisites

  • PAM Foundation or 6+ months hands-on with Idira PAM
  • Scripting familiarity (PowerShell or Python)
  • Understanding of Kerberos, LDAP and TLS

Lab environment

  • Multi-component environment with DR vault and second PSM
  • Deliberately broken states each module: expired certs, failed reconcile, stuck sessions
  • Plugin development workstation with sample targets
  • Live for the programme and two weeks after

Assessment & certification

  • Root-cause exercises graded on method, not just fix
  • Plugin build and test against an unsupported target
  • Sentry exam preparation

Delivery formats

  • Live instructor-led, remote or on-site
  • 2 to 8 hours per day, scheduled in your time zone
  • Private batch recommended; mirrored on your topology on request

Commercial

  • Per seat or per corporate batch
  • 12 days
  • Syllabus and quote on request
How it runs

Labs, not slides

The advanced programme is built around failures. Each module starts from a broken environment, and participants diagnose it before being shown the fix.

Prerequisites

Completion of PAM Foundation or equivalent production experience. Participants should be comfortable onboarding accounts and configuring platforms unaided before starting.

Ready to build the team you need?

Corporate batches are scoped to your deployment and scheduled in your time zone. Open cohorts run for individual engineers.

Request a syllabus
How we work

These principles guide every engagement

They define how we design, deliver and operate identity security for our customers.

Certified, not just familiar

Guardian-led, with CDE credentials across PAM, Privilege Cloud, EPM and Secrets Manager, kept current on every release.

Architect-led delivery

Design is reviewed and signed off before anything is built, so what goes live is what was agreed.

Written scope, fixed price

Deliverables, timeline and price in writing before work starts. No open-ended retainers.

Enablement built in

Your team is trained during delivery, so what we build does not depend on us to keep running.

What we walk into

Sound familiar?

The situations that start most of our engagements — in the words we hear them.

Enterprise · foundation
“We sent people on the vendor course and they came back unable to onboard a Unix account.”
Banking · advanced
“Our administrators can click through the console but cannot diagnose a rotation failure.”
Utilities · corporate batch
“We need the team trained on our topology, not a generic lab.”
Consulting · certification
“Defender and Sentry certifications are a client requirement on the next contract.”
Enterprise · foundation
“We sent people on the vendor course and they came back unable to onboard a Unix account.”
Banking · advanced
“Our administrators can click through the console but cannot diagnose a rotation failure.”
Utilities · corporate batch
“We need the team trained on our topology, not a generic lab.”
Consulting · certification
“Defender and Sentry certifications are a client requirement on the next contract.”
Contact us

Need identity security you can trust?

Talk to a certified architect about protecting privileged access, identities and critical systems. The first call is technical, not a sales pitch.