Services / Managed services

Services

Managed services

We run it, you use it

Overview

We run it, you use it

For teams with a working deployment and no dedicated PAM headcount to keep it healthy, current and audit-ready.

12Typical duration: 12 months minimum
MonthlyMonthly retainer, tiered by estate size
1Business day to a reply
What you receive

Deliverables

Platform operationsHealth monitoring, patching, certificate and licence lifecycle.
Account onboardingContinuous onboarding of new accounts, safes and platforms.
Incident & request handlingDefined response targets against agreed severities.
Audit & compliance supportEvidence packs, access reviews and reporting for auditors.
Version currencyPlanned upgrades kept within vendor support windows.
Service reportingMonthly review covering usage, risk and improvement actions.
Typical duration12 months minimum
CommercialMonthly retainer, tiered by estate size
OutputBusiness hours or extended coverage, by agreement
Our approach

How we deliver managed services

PAM platforms degrade quietly. Certificates expire, plugins break after an upgrade, onboarding stalls, and nobody notices until an audit or an incident.

What the service covers

Proactive monitoring and maintenance, a request and incident queue with agreed response targets, continuous account onboarding, and a monthly service review with your security lead. Upgrades are planned rather than reactive, so you stay inside vendor support.

What stays with you

Policy, approvals and access decisions remain yours. We operate the platform; we do not decide who gets privileged access.

Ready to reduce identity risk?

If privileged access is hard to explain or credentials are hard to control, your organisation is exposed. That risk can be reduced with the right design and hands-on delivery.

Talk to an architect
How we work

These principles guide every engagement

They define how we design, deliver and operate identity security for our customers.

Certified, not just familiar

Guardian-led, with CDE credentials across PAM, Privilege Cloud, EPM and Secrets Manager, kept current on every release.

Architect-led delivery

Design is reviewed and signed off before anything is built, so what goes live is what was agreed.

Written scope, fixed price

Deliverables, timeline and price in writing before work starts. No open-ended retainers.

Enablement built in

Your team is trained during delivery, so what we build does not depend on us to keep running.

Contact us

Need identity security you can trust?

Talk to a certified architect about protecting privileged access, identities and critical systems. The first call is technical, not a sales pitch.