Services / Professional services

Services

Professional services

Defined pieces of expert work

Overview

Defined pieces of expert work

When you do not need a programme but do need someone who has solved this exact problem before.

3Typical duration: 3 days to 4 weeks
DayDay rate or fixed price
1Business day to a reply
What you receive

Deliverables

Health checksConfiguration and performance review with a remediation plan.
Escalation supportRoot cause analysis on stuck deployments and failing components.
DR testingFailover exercises and recovery documentation.
Custom developmentBespoke plugins, connectors and automation.
Audit remediationClosing findings ahead of a compliance deadline.
Proof of conceptEvaluation builds to support a business case.
Typical duration3 days to 4 weeks
CommercialDay rate or fixed price
OutputFindings report and working fix
Our approach

How we deliver professional services

Some problems do not need a project. A PSM connector that will not register, a CCP call failing on client certificate authentication, a vault replication that has quietly stopped — these need a few days of someone who has seen the failure before.

Turnaround

Most professional services engagements start within a week and finish inside a month. Escalation work often starts within forty-eight hours.

What you get

A written findings report explaining the root cause, the fix applied, and what to change so it does not recur.

Ready to reduce identity risk?

If privileged access is hard to explain or credentials are hard to control, your organisation is exposed. That risk can be reduced with the right design and hands-on delivery.

Talk to an architect
How we work

These principles guide every engagement

They define how we design, deliver and operate identity security for our customers.

Certified, not just familiar

Guardian-led, with CDE credentials across PAM, Privilege Cloud, EPM and Secrets Manager, kept current on every release.

Architect-led delivery

Design is reviewed and signed off before anything is built, so what goes live is what was agreed.

Written scope, fixed price

Deliverables, timeline and price in writing before work starts. No open-ended retainers.

Enablement built in

Your team is trained during delivery, so what we build does not depend on us to keep running.

Contact us

Need identity security you can trust?

Talk to a certified architect about protecting privileged access, identities and critical systems. The first call is technical, not a sales pitch.